3333ba Privacy
Policy

1. Data We Collect

3333ba collects personal data from you in several ways: directly when you provide it to us during registration or while using the platform, automatically as you interact with the site, and from third-party sources such as payment processors and identity verification partners. Below is a detailed breakdown of the categories of personal data we collect.

Registration and Identity Data

When you create a 3333ba account, we collect the following information:

• Full legal name — required for identity verification and account ownership.
• Date of birth — required to verify that you are 18 years of age or older.
• Email address — used for account communication, security alerts, and optional promotional messages.
• Mobile phone number — used for two-factor authentication and account security.
• Residential address — collected during Know Your Customer (KYC) verification.
• Government-issued identity document details — collected during mandatory KYC procedures, including document type, document number, and issuing authority.

Financial and Transaction Data

To facilitate deposits and withdrawals, 3333ba collects transaction-related data including:

• Payment method identifiers (e.g., bKash mobile number, Nagad account reference, Rocket account reference, Upay reference, bank account name and last four digits).
• Transaction amounts, dates, and reference numbers.
• Deposit and withdrawal history associated with your account.

3333ba does not store full card numbers or mobile wallet PINs on our own servers. Payment tokenisation and encryption are handled by our payment processing partners in accordance with their respective security standards.

Technical and Usage Data

When you access the 3333ba platform, our servers automatically collect certain technical information:

• IP address and approximate geographic location derived from that IP address.
• Device type, operating system, and browser version.
• Pages viewed, features accessed, session duration, and click-path data.
• Referring URL (the page you visited immediately before arriving at 3333ba.app).
• Connection timestamps and error logs.

Communications Data

If you contact 3333ba support via email or live chat, we retain records of those communications, including the content of your messages, the date and time of contact, and the resolution outcome. This data is used for quality assurance, training, and dispute resolution purposes.

Responsible Gaming Data

Where you voluntarily set deposit limits, activate a cooling-off period, or request self-exclusion, we record those instructions and the dates on which they were applied. This data is treated with particular sensitivity and is used solely to enforce your responsible gaming preferences.

2. How We Use Your Data

3333ba uses your personal data for the following purposes, each of which has a clearly defined legal basis:

Marketing Communications

3333ba will only send you promotional emails or SMS messages if you have explicitly opted in to receive them. You may withdraw your consent to marketing communications at any time by contacting [email protected] or by following the unsubscribe link included in each marketing message. Withdrawal of marketing consent does not affect your ability to continue using the platform.

Automated Decision-Making

3333ba uses automated systems to detect fraudulent activity, identify duplicate accounts, and enforce responsible gaming restrictions. Where an automated decision significantly affects your account (for example, a temporary account freeze pending investigation), you have the right to request human review of that decision. To exercise this right, contact [email protected].

3. Data Sharing & Third Parties

3333ba does not sell your personal data to any third party under any circumstances. We share data only where necessary to deliver the platform's services, to comply with legal obligations, or to protect the safety and integrity of the platform. The following categories of third parties may receive your data on that basis:

Payment Processing Partners

To process your deposits and withdrawals, 3333ba shares the minimum necessary financial data with our payment processing partners, which include the operators of bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and international card scheme processors. Each partner operates under its own privacy and security framework, which you should review separately. Data shared with payment partners is limited strictly to what is required to complete your requested transaction.

Identity Verification Services

During KYC procedures, 3333ba may engage a third-party identity verification service to check the validity of documents you provide. These services receive a copy of your identity document and photograph for the sole purpose of verification and are contractually prohibited from using that data for any other purpose.

Game Content Providers

Certain games on the 3333ba platform are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session and game-play data for the purpose of game performance monitoring and fair play auditing. They do not receive your name, contact details, or payment information.

Legal and Regulatory Authorities

3333ba will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or in response to a lawful regulatory request. We will notify you of any such disclosure to the extent permitted by law.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of 3333ba's business operations, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to the privacy practices that govern your data as a result.

4. Cookies & Tracking

3333ba uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and analyse how the platform is used. This section explains what types of cookies we use and how you can manage them.

Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, enforce security measures, and remember your responsible gaming settings. You cannot opt out of strictly necessary cookies without losing access to the platform.
• Functional Cookies: These cookies remember your preferences, such as your preferred language, display settings, and game favourites. Disabling them will not prevent access to the platform but may reduce your experience quality.
• Analytics Cookies: These cookies collect anonymised data about how players use the platform — which pages are visited most, how long sessions last, and where users encounter errors. This data helps us improve the platform. Analytics cookies are set by our internal analytics systems.
• Security Cookies: These cookies detect and prevent fraudulent activity, including bot traffic, account takeover attempts, and duplicate account registration.

Managing Your Cookie Preferences

You can manage or disable non-essential cookies through your web browser's privacy settings. The exact steps vary by browser. Commonly used browsers on Bangladesh mobile devices include Chrome for Android and Samsung Internet — both provide accessible cookie management options in their settings menus. Note that blocking strictly necessary cookies will prevent the platform from functioning correctly.

Third-Party Tracking

3333ba does not permit third-party advertising networks or social media platforms to place tracking cookies on the 3333ba platform. Any analytics tools we use are configured in privacy-preserving mode, with IP anonymisation enabled and data sharing with third parties disabled.

5. Data Retention

3333ba retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal and regulatory obligations. The following general retention periods apply:

Once a retention period has expired, your data is securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised, aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and business improvement purposes.

6. Your Privacy Rights

As a player on the 3333ba platform, you have meaningful rights over your personal data. 3333ba is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights described below, contact us at [email protected] with a clear description of your request. We will respond within 30 days.

7. Data Security

3333ba takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, disclosure, or destruction. These measures include:

• SSL/TLS encryption: All data exchanged between your device and 3333ba.app is encrypted in transit using Transport Layer Security (TLS). Our servers enforce HTTPS exclusively; unencrypted HTTP connections are automatically redirected.
• Data-at-rest encryption: Sensitive personal data stored on 3333ba's servers is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to systems that contain personal data is restricted to authorised 3333ba personnel on a strict need-to-know basis. All internal access is logged and audited.
• Two-factor authentication: 3333ba's internal systems require multi-factor authentication for staff members accessing personal data. We also offer two-factor authentication to players to protect their own accounts.
• Regular security reviews: 3333ba conducts periodic security assessments and vulnerability reviews of its platform infrastructure. Identified vulnerabilities are prioritised and remediated promptly.
• Incident response: In the event of a data security incident that poses a risk to your rights and freedoms, 3333ba has a documented incident response process. Affected players will be notified without undue delay where required by applicable data protection principles.

While 3333ba takes all reasonable precautions, no internet-based system can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your 3333ba account and do not share your login credentials with any other person.

8. Policy Changes & Contact

Changes to This Policy

3333ba may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Where we make material changes — such as introducing a new purpose for processing, a new category of data sharing, or a shorter retention period — we will notify registered players by email and by placing a prominent notice on the 3333ba platform at least 14 days before the changes take effect.

For non-material changes, such as clarifications of existing language or corrections of typographical errors, we will update the "Last Updated" date at the top of this policy without issuing individual notifications. We encourage you to review this Privacy Policy periodically. The most current version of this policy is always available at 3333ba.app/privacy-policy.

Children's Privacy

The 3333ba platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from persons under the age of 18. If we discover that personal data has been collected from an individual under 18, we will delete it immediately and permanently close the associated account. If you believe a minor has registered on the platform, please contact us at [email protected] immediately.

International Data Transfers

3333ba operates internationally. Your personal data may be processed on servers located outside Bangladesh. Where data is transferred internationally, 3333ba ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this policy. If you have questions about where your data is processed, please contact us.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 3333ba handles your personal data, please contact our data team at:

Email: [email protected]

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 14 days. For complex requests, we may require up to 30 days and will notify you if this is the case.